Ships from Małopolska, arrives in days.
Real EU warehouse, real carriers, real tracking. Most orders leave our shelves within 24 hours and reach your door without a single mystery line in the invoice.
Where we ship
Four regions, one promise: fully tracked, customs-cleared, signature on request.
- European Union3–5 business daysFree over $99 · $7.99 flatDPD, InPost & GLS — EU VAT included
- United Kingdom4–6 business days$9.99 flatUK VAT calculated at checkout, no surprise fees
- US & Canada7–10 business days$14.99 expressDHL Express, duties prepaid on orders under $200
- Asia-Pacific & Australia10–14 business days$19.99FedEx International, full tracking end-to-end
How your order moves
Three stops between checkout and your door. Each one logged, each one transparent.
- Within 24 hours
Warehouse pick & pack
Your order drops into our Małopolska warehouse the moment payment clears. Our team picks, inspects and packs within one business day — kraft mailer, padded interior, satin ribbon on every parcel.
- Same day
Handed to the carrier
A vetted regional carrier — DPD, DHL, FedEx or InPost — picks up before evening cut-off. You receive an email with a live tracking URL the moment the label is scanned.
- 3–14 days depending on region
Door delivery
Your package travels under one tracking number, customs included. If anything stalls for more than 48 hours, our team proactively reaches out — you don't have to chase.
Tracking & visibility
Every parcel ships with a single tracking number that covers all carrier handoffs. Updates land in your inbox at four key moments: label printed, in transit, out for delivery, delivered. You can also see the same timeline inside your account — and [email protected] is staffed by humans who actually open replies.
Duties, VAT & customs
EU orders include VAT and ship duty-paid. UK VAT is calculated at checkout. For US/Canada orders under $200 we cover duties through DHL prepaid; over $200 the recipient may be billed by the carrier. APAC orders may incur local import VAT — we show an estimate at checkout so there are no surprises at the door.
What you can count on
- 100% trackedNo black-box shipping — every parcel has a live link.
- Insured up to $300Lost or damaged in transit? We refund or reship, no debate.
- Carbon-neutral EU lanesDPD Total Zero & DHL GoGreen offset every gram.
More questions about delivery?
Our shipping FAQ covers customs paperwork, PO boxes, military addresses and what happens if you're not home.